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 I forgot my password
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Helpful Information

To retrieve or reset your password, enter your ID# in the "PPU ID#" box above and click the "I forgot my password" link to the right.

Your password will be e-mailed to:

·         New ApplicantsThe e-mail address listed on your application.

·         Current and Registered StudentsYour Point Park University e-mail address.

       ·         Faculty and Staff:  Your Point Park University e-mail address. 
The e-mail's subject isPointWeb Information.The password IS case sensitive.

Note: Your e-mail provider may flag this e-mail as spam. Be sure to check your spam/junk e-mail folder as the e-mail may have automatically been sent there. 

Help Desk Contact Information

IT Help Desk 

Office Phone: 412-392-3494

Office: 406 Academic Hall


Help Desk Hours

Monday - Thursday: 7:30am - 10:30pm 

Friday: 7:30am - 6pm 

Saturday: 8am - 8pm 

Sunday: 10am - 6pm