To improve the security of our systems, Information Technology Services is now enforcing the use of Microsoft Authenticator as the multi-factor authentication (MFA) method for accessing Point Park University account resources. Email and SMS (text) authentication methods are no longer supported. Please be advised you may have limited access or be blocked entirely from accessing Point Park University systems if Microsoft Authenticator is not your multi-factor authentication method.

Detailed instructions for Microsoft Authenticator are available from our FreshService Ticketing System FAQs solutions articles:
Microsoft Authenticator Multi-Factor Authentication Set Up Instructions

Download Microsoft Authenticator:
Google Play Store | Apple App Store

If you are not already using Microsoft Authenticator as your multi-factor authentication (MFA) method, you can complete your set up by choosing one of the following options:

1. 1. Log into your Point Park University account while off campus. To activate or access your account, please visit https://outlook.office.com. You will be asked to set up Microsoft Authenticator after logging in. (Be sure to first read the instruction guide linked above.)
2. 2. Set up via the Microsoft Account Site (only available to current users): My Sign-Ins | Security Info | Microsoft.com or https://aka.ms/mysecurityinfo. You will be prompted to set up Authenticator as soon as the page loads.

If you experience any issues or have questions, contact the ITS Help Desk at HelpDesk@pointpark.edu or call (412)-392-3494.

Thank you for helping us keep our platform safe and secure.